Broadband wars good for consumers
January 31, 2005 by Mike Wendland
It’s amazing what competition does. It’s cable Internet versus DSL and the result is good news for all of us.MIKE WENDLAND: In broadband war, it’s price vs. speed
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I just read your article and am a Comcast broadband customer. I’ve lived through the last couple of speed upgrades, and to be honest, I haven’t really notices the change. Comcast seems to think what we want is speed. What I want is cheaper cost. Since they are offering 6mB speed for an extra $10, how about a $10 credit for opting for a slower speed. This is something I would jump for.
I am also a comcast customer, but for the price SBC offers DSL, I’m sure I will be switching soon — any tips for what to say when cancelling? Any possiblilities of them offereing more “competitive prices” ??
Thanks!
Head over to Fattwallet.com then do search for Comcast, you will find all sorts of folks getting offers to switch from one service to the other.
In response to Jeff, Comcast has been known, on occasion, to offer “retention rates” to customers planning to cancel to opt for a competitor’s service. The process appears to be local market driven. Whether or not one is offered a lower rate to stay with Comcast is about as predictable as where the little ball lands on a roulette wheel.