• Mike's NBC-TV stories

    Getting tech support

    It’s a couple of weeks after Christmas now and if your new gift gizmo isn’t working, you need tech support. It’s hard to get through on the phone these days but if you are willing to follow some do-it-yourself suggestions yout just might get that gadget running. First rule, don’t pay for online support. Use free sites, like the Tech Support Forum, one of several such sites run by volunteers and organized by category. Enter the problem on the search form or post your own, chances are somebody has already posted an answer or knows exactly what you need to do to fix it. 5Star Support is another resource with…